Where to get support at work?


- Your branch has appointed three officers to be your points of contact, should you need to talk and/or disclose an act of sexual violence. 

  • Ariane Bogain - Lipman 213 - 0191 227 3800 - This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Jacky Collins - Lipman 410 - 0191 227 3783 This email address is being protected from spambots. You need JavaScript enabled to view it. 
  • Jeannine Hughes - Coach lane Campus - Main Building East - 0191 215 6263 - This email address is being protected from spambots. You need JavaScript enabled to view it. 


- UCU helpline: Following the statement from the national executive committee condemning sexual violence and harassment, a helpline to provide support to those experiencing sexual harassment was launched. This is a dedicated service for UCU members which any UCU member can reach on 0800 138 8724. The helpline is in collaboration with Education Support Partnership (Ed Support). Any member who has concerns or is experiencing sexual harassment can call 0800 138 8724 in confidence, free of charge and 24/7 to talk about their experience, discuss options, receive counselling (if clinically appropriate) and details of further sources of support, if necessary.

This is in addition to the workplace support from your branch. The helpline is an opportunity to discuss confidentiality your experience and talk through what you want to do next which may include asking your branch to support you take action against your employer. 

What to expect when calling the service: The call handlers will read out a confidentiality and code of ethics statement, take a few details and will ask you to discuss the issue you are experiencing. Ed Support's specialists assess each call individually to locate the best course of action for you. Please note that if you request a call-back or are expecting a follow up call from the helpline this will appear on your phone as a withheld number for confidentiality reasons. If you need to get back in touch or enquire about a call-back to the service, please ring 0800 138 8724 or email them at This email address is being protected from spambots. You need JavaScript enabled to view it. - please include UCU sexual harassment helpline in your email subject and in the body of the email so they direct you to the right place.If the lines are particularly busy or out of hours you may find that your call is answered by a specialist in a global service centre. This is to make sure as many calls are answered as possible so distressed callers are not being put through to an answer machine. Please rest assured that all specialists are suitably qualified and trained and your call will be handled in the best way possible.


- You can of course also contact your local HR representative and / or your line manager.

- Counselling for staff: Employee assistance programme - https://one.northumbria.ac.uk/hr/home/och/Pages/Employee-Assistance-Programme.aspx - Tel: 0800 030 5182. Alternatively, you can access Health Assured via an Online Portal at www.healthassuredeap.co.uk. Once you have entered the site you will be prompted for the below login details: username: Northumbria and the password: University. This service provides instant and unlimited access to emotional support video content, engaging fitness videos and over 200 easy to read and understand medical factsheets. It also includes the personal coaching and health assessment areas, which allows employees to enter their personal details and produce clear reports and advice.


University Security Team's 24/7 emergency number: 0191 227 3200

- UCU now has a separate section on the UCU website which pulls together all the information and resources in this area of work: https://www.ucu.org.uk/article/9543/Gender-based-violence-and-domestic-abuse


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